Support & Troubleshooting
When reporting an error, the Partner should provide:
- Environment
- Function / endpoint
- Timestamp
- HTTP status
- Business status_code
- Correlation ID / Request ID if available
- Request content (with sensitive data masked)
- Error response content
danger
Do not send passwords, PINs, private keys, tokens, refresh tokens, or raw auth_data via email/ticket.
Technical support
[TO CONFIRM – Email / Portal / Hotline]